BILLING

You may cancel your trial account at any time by completing the form linked below or emailing our support team on support@alliebjerk.com giving 3 DAYS NOTICE to cancel your account.

You must close your account before your renewal date in order to prevent any charges on your account. Alliebjerk does not offer refunds if the account is not closed in time and please note, the only way to end your trial and avoid charges on your account is by contacting our team with 3 days notice.

You may cancel your monthly subscription at any time by emailing our support team support@alliebjerk.com giving 7 DAYS NOTICE to cancel your account.

Existing or returning members, who have joined again, may cancel their membership via the same methods as mentioned above, however, payment will not be eligible for a refund, you will continue to have access until your cancellation takes effect on the day or so before your next billing date.

For annual subscriptions, you may cancel your subscription at any time, meaning it will not renew after the initial 12 months. We do not offer refunds on annual membership subscriptions.

If you have signed up to the monthly Alliebjerk subscription and would like to switch to an annual Alliebjerk subscription, our team will be happy to help transfer this for you. Please allow at least 5 days prior to your monthly billing date for us to process the change from a monthly to annual membership in time. Switching from an annual membership to monthly membership is not possible during your first 12 months, however if at the end of your 12 month membership you would prefer to pay monthly instead, our team can happily help you with this.