We’re on a mission to simplify the growth journey for business owners so that they can reach their goals faster with accessible trainings and business education.

Operations and Customer Success Specialist

We’re looking for an Operations and Customer Success Specialist to join our team at Prosperity Lab, LLC, DBA Allie Bjerk. In this role, you’ll be instrumental in streamlining and scaling our operations as we expand our done-for-you services, coaching programs, and agency offerings. The ideal candidate will have experience in systematizing agency workflows, integrating automation tools like Zapier, and organizing projects in ClickUp and HighLevel. Additionally, you’ll be working with AI tools, so comfort with technology and a willingness to continually learn are essential.

Key Qualities for Success
To be a great fit for this role, you should have:

• Technical Proficiency: Comfort with automation tools (Zapier for integrations), project management (ClickUp), and experience with HighLevel and CRM setups. Proficiency with AI tools and an eagerness to expand your knowledge in this area are also important.
• Operations Mindset: The ability to design and implement repeatable systems that scale with the growth of our services.
• Digital Marketing Knowledge: A strong understanding of funnels, client journeys, and conversion tactics to align operations with our growth goals.

Primary Responsibilities

• Operations Management: Oversee daily operations, implementing and refining SOPs to improve efficiency and effectiveness.
• Systems Optimization: Develop and manage systems that support operational efficiency, ensuring processes are documented and standardized.
• Project Management: Lead initiatives related to operational improvements and client success, tracking progress, managing timelines, and coordinating with stakeholders.
• Customer Success: Manage client onboarding, address inquiries, and resolve issues to enhance client satisfaction, engagement, and retention.
• Organizational Development: Evaluate and enhance organizational practices and systems to support company growth.
• Recruitment and Hiring: Assist with hiring processes, including drafting job descriptions, interviewing, and onboarding new team members.
• Performance Monitoring: Track and report key performance metrics related to customer success and operational effectiveness, using data to drive decisions and improvements.

How to Apply: If you are excited about this opportunity and meet the requirements, we would love to hear from you! Please submit this form detailing your relevant experience and requested personality assessments.

Allie Bjerk Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Junior Media Buyer and Content Manager

Location: Remote

Company: Allie Bjerk Agency

About Us: Allie Bjerk Agency specializes in creating high-converting Tiny Offer funnels and managing Facebook ads to help businesses grow rapidly. We leverage the latest A.I. tools to craft compelling content and ads that resonate with our clients’ target audiences. Our team thrives in a fast-paced environment, delivering exceptional results while maintaining a fun and energetic company culture.

Job Description: We are seeking a proactive and tech-savvy Junior Media Buyer and Content Manager to join our team. The ideal candidate will be adept at utilizing A.I. tools to create engaging content and effective ads for our clients. As a Junior Media Buyer and Content Manager, you will play a key role in driving our clients’ digital marketing success through innovative strategies and data-driven decisions.

Key Responsibilities:

• Assist in planning, executing, and optimizing media buying strategies across various digital platforms.
• Utilize A.I. tools to create high-quality content and ads tailored to client needs and campaign goals.
• Monitor and analyze the performance of digital ad campaigns, providing insights and recommendations for optimization.
• Collaborate with the creative team to develop compelling visuals and copy that align with client objectives.
• Maintain a strong understanding of industry trends, tools, and best practices to keep the agency at the forefront of digital marketing.
• Support the senior media buying team in managing budgets and reporting on campaign performance.
• Continuously test and evaluate new A.I. tools and technologies to enhance our content creation and ad management processes.

Requirements:

• Previous experience in digital media buying and content creation is a plus, but not required.
• Strong familiarity with A.I. tools and their application in digital marketing.
• An eye for design and a skillset in Canva – must understand graphic design elements and be able to match our provided brand boards
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced and growing environment.
• Creative thinker with a passion for digital marketing and client success.
• Strong organizational and project management abilities.
• Alignment with the fun and energetic culture of the Allie Bjerk brand.

Why Join Us:

• Be part of a growing and innovative agency that values creativity and results.
• Work with a team of talented professionals who are passionate about what they do.
• Enjoy a flexible, remote work environment that promotes work-life balance.
• Competitive salary and opportunities for career growth and development.

How to Apply: If you are excited about this opportunity and meet the requirements, we would love to hear from you! Please submit this form detailing your relevant experience and requested personality assessments.

Allie Bjerk Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We’re looking for a dedicated Student Success Coach to support our clients as they progress through our programs at Prosperity Lab, LLC, DBA Allie Bjerk. This role is essential in helping our students stay engaged, achieve their goals, and experience the full value of our services. As a Student Success Coach, you’ll build relationships with clients, provide guidance, and help them overcome challenges. You’ll also lead weekly accountability and strategy coaching calls to keep them on track and motivated. Additionally, you will actively participate in team meetings and contribute to the success of our collaborative environment.

Key Responsibilities

• Weekly Accountability Calls: Host a weekly group call to check in with clients on their progress, address any roadblocks, and provide accountability to help them reach their goals.
• Strategy Coaching Calls: Lead weekly strategy sessions to review each client’s goals and provide tailored advice and actionable steps to support consistent progress.
• Client Engagement: Build and maintain strong relationships with clients, ensuring they remain motivated and engaged throughout the program.
• Progress Monitoring and Reporting: Track and report on client progress, sharing key performance indicators (KPIs) in a weekly team meeting to provide updates on client success and overall program engagement.
• Team Collaboration: Actively participate in weekly team meetings, sharing insights, supporting team initiatives, and contributing as an engaged team member.
• Resource Guidance: Help clients navigate program resources, answer questions, and provide personalized recommendations to support their success.
• Issue Resolution: Address any client concerns or challenges proactively, ensuring a positive experience and smooth progression through the program.

Key Qualities for Success
To excel in this role, you should have:

• Strong Communication Skills: The ability to convey guidance and support clearly and empathetically, creating a positive and encouraging environment for students.
• Accountability and Motivation Skills: A natural ability to keep clients accountable and focused on their goals, fostering motivation and engagement.
• Problem-Solving Abilities: The capability to identify and address client issues effectively, offering creative solutions and personalized strategies.
• Experience in Coaching or Client Success: Background in coaching, client success, or a similar role, ideally in an educational or online program setting.
• Team-Oriented Mindset: A commitment to active team participation, including sharing KPIs, collaborating on initiatives, and supporting a positive team environment.

As a Student Success Coach, you’ll play a key role in helping clients reach their potential while contributing to the growth and success of our team. If you’re passionate about client success, accountability, and being an active team member, we’d love to welcome you on board.

Client Obsessed

Do you obsess over creating happy clients and thinking of ways to help them have an amazing experience?

Innovative and Efficient

Do you have a positive outlook and ability to think creatively to achieve objectives and persevere through challenges?

Extreme Ownership

Do you love improving processes and looking for ways to save time and save money?

HOW WE WORK AS A TEAM:

Communication

We collaborate daily on Slack! We put our heads together to solve problems and help our clients have great experiences within our programs.

Efficient and Accurate

We are a team that wears many hats! We work with focus and (with our client experience top of mind), double check our work for accuracy.

The Big Picture

Everything we do connects us back to our mission to simplify the growth journey for business owners so that they can reach their goals faster with accessible trainings and business education.